// DATA_PROTOCOL
Privacy Policy
1. Information We Collect
10xTrade collects information you provide directly, including name, email address, phone number, date of birth, government-issued identification, proof of address, and financial information necessary for account opening and operation. We also automatically collect usage data, device information, IP addresses, and browser types when you interact with 10xtrade.net.
2. How We Use Your Information
We use your information to: provide and maintain our trading services; verify your identity and comply with KYC/AML regulations; process transactions and manage your account; communicate with you about your account, updates, and promotions; improve our platform and develop new features; detect and prevent fraud and unauthorized activity.
3. Data Sharing
10xTrade does not sell your personal information to third parties. We may share information with: payment processors and banking partners to facilitate transactions; regulatory authorities as required by law; technology providers who assist in operating our platform (under strict confidentiality agreements); law enforcement when legally compelled.
4. Data Security
We implement 256-bit SSL/TLS encryption, multi-factor authentication, and industry-standard security measures to protect your data. All sensitive information is encrypted at rest and in transit. Access to personal data is restricted to authorized personnel only.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. After account closure, data may be retained for up to 7 years as required by financial regulations.
6. Your Rights
Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal data; restrict or object to data processing; data portability; withdraw consent. To exercise these rights, contact support@10xtrade.net.
7. Cookies
10xtrade.net uses cookies and similar tracking technologies for session management, analytics, and personalization. You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
8. Contact
For privacy-related inquiries, contact our Data Protection team at support@10xtrade.net.
Last updated: January 2025